SMS Terms and Conditions

Effective Date: 10/21/2026 

By opting in to receive SMS messages from Crescent Veterinary Hospital (we,” “us,” “our”), you agree to these Terms and Conditions (Terms). 

SMS Messaging Service 

By opting in to receive SMS messages from Crescent Veterinary Hospital, you agree to receive conversational messages for appointment scheduling, appointment reminders, follow-up communication, and responses to client questions about their pets.

• Message frequency: Message frequency may vary. On average, 1-2 messages per month.
• Privacy Policy: [insert link]
• Consent: Your consent to receive SMS messages is not a condition of purchase.
• Carrier charges: Message and data rates may apply depending on your mobile carrier and plan.
• Opt-out: You may opt out at any time by replying STOP or UNSUBSCRIBE.
• Help: Reply HELP or INFO for assistance.

By providing your mobile number and opting in, you confirm that you are authorized to receive messages at that number and that you agree to these terms.

Message Frequency 

You will get more than one message from us unless you opt-out. Message frequency will vary based on your request. Crescent Veterinary Hospital reserves the right to alter the frequency of messages at any time to increase or decrease the total number of messages. Eat Catering Concepts and carriers are not liable for delays or undelivered messages. 

Message and Data Rates 

Message and data rates may apply based on your mobile carrier’s terms. 

Privacy Policy 

Your information will be handled in accordance with our Privacy Policy [Insert Privacy Policy Link]. 

Cancellation/Opt-Out Instructions 

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you. After you opt out of text messaging, you will receive one additional message confirming your request has been processed.  

Help/Customer Support 

Text the word HELP for support. You may also contact us directly at (405) 260-2639 or via email at siskdvm@crescent.vet.

Liability 

We are not responsible for any charges, errors, or delays in SMS delivery or undelivered messages caused by your carrier or third-party service providers.