Messaging Privacy Policy 

Effective Date: 10/21/2026 

Crescent Veterinary Hospital (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains that Crescent Veterinary Hospital collects and uses information about you when you opt-in to receive SMS messages from us.  

Information We Collect

When you opt-in to receive SMS messages, we collect: 

• Your phone number 
• Consent to send SMS messages 
• Your email address  
• Your basic contact information  

How We Collect Your Information 

We may collect your information directly from you, such as when you complete a form or contact us or automatically, such as when you interact with our website. 

How We Use Your Information 

We use your information to: 

• Send you the SMS messages you’ve opted in to receive 
• Provide updates, promotions, or other relevant content based on your preferences 
• Choices and Controls 
• To operate our business  

You can opt out of receiving SMS messages at any time by replying STOP or UNSUBSCRIBE to any message we send you. You can review our Terms [link to the Terms] for additional information about the opt-out process. 

To Whom We Disclose Your Information 

We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims.

We do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes. 

Protection of Information 

We take steps to protect your information against unauthorized use or disclosure.  

Consumer Contact

If you have questions about our privacy practices or need to contact the sender of a message, please use the contact method provided on this website.

Data Sharing and Transfers

Your data will not be transferred to external organizations except as strictly required to provide the service or comply with law, where permitted by the applicable compliance standard.

Safeguards Against Unauthorized Sharing

• Access controls are used to limit data access to authorized personnel only.
• Vendor restrictions are applied to prevent unauthorized use or disclosure of consumer data.
• Security procedures are maintained to help protect consumer data from unauthorized sharing.

Updates 

We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices. 

How to Contact Us  

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us by texting the word HELP or INFO for support to (405) 260-2639. You may also contact us directly at siskdvm@crescent.vet.